Hotelizer Integration

Introduction

If Hotelizer is your main Property Management System (PMS), you can connect your account with Chekin to automatically import your properties and reservations along with their associated data, allowing you to manage everything in a simple and reliable way. This integration helps you automate key check-in processes, reduce manual tasks, and keep your guests' information synchronized between both platforms.

This quick guide will help you connect your Hotelizer account to Chekin and configure the essential settings. Before getting started, make sure you have a valid username and password for your Hotelizer account: you will need them to create your Chekin account.

🔎 Prerequisites

• An active Hotelizer account.
• A valid username and password for your Hotelizer account.

➡️ Steps to connect

• Step 1: Go to Chekin → https://chekin.com/onboarding/register-form/
• Step 2: Fill in the form with the requested information.
• Step 3: Select the PMS → Hotelizer and click Continue.
• Step 4: Enter your Hotelizer username and Hotelizer password, and click Connect with Hotelizer.

At this moment, the integration between Chekin and Hotelizer is being created. You just need to wait a few minutes, and you will be automatically redirected to your Chekin dashboard. Properties and reservations will be imported automatically. Depending on the system's workload, this process may take anywhere from a few seconds to a couple of minutes.

ℹ️ What data is imported from Hotelizer into Chekin?

• Property: property name. You will need to complete the remaining required details for each room.
• Reservations: check-in and check-out dates, number of guests, associated property/room, booking reference, booking price, lead guest name and email.

This information is imported as long as it is filled in on Hotelizer. We import confirmed reservations with a check-in date from today up to 365 days ahead. Past reservations are not imported.

✅ What data is sent from Chekin to Hotelizer?

When the lead guest of a reservation completes their registration in Chekin, we automatically send their data to Hotelizer:

• First name
• Last name
• Document type
• Document number
• Nationality
• Country of issue
• Date of birth
• Email
• Phone number
• Gender

Only the lead guest's data is sent. The online check-in link, remote access link and registration status are not sent to Hotelizer.

🔄 Reservation sync

Reservations are synchronized automatically every 3 hours: new reservations are imported, and modified or cancelled reservations are updated. If you need a reservation to appear in Chekin right away, go to Bookings and click Sync bookings.

If you have any questions, please contact our support team at support@chekin.com