User Roles in Chekin

The importance of not sharing your Chekin.com credentials and how to safely invite other users

Chekin.com is an essential tool for managing tourist rental properties, offering an efficient platform to handle bookings, manage guests, and complete check-ins. However, sharing your Chekin account credentials with others can compromise the security of your information and operations. Below, we explain why it is important to keep your credentials private and how to grant secure access to other users without compromising your account.

Why is it dangerous to share your credentials?

Risk of unauthorized access:
When you share your username and password, you allow others to access all the information and functionalities in your account, including guest data, bookings, and system settings.

Loss of control over permissions:
Each role in Chekin has different levels of access. By sharing credentials, you lose all control over permissions, as anyone with access can make decisions and perform actions without supervision.

Compromise of data security:
Chekin.com handles sensitive information, including guests’ personal data, which is protected under privacy regulations. Sharing credentials not only puts guest privacy at risk but may also violate data protection laws such as GDPR, leading to fines or sanctions.

Increased risk of hacking or fraud:
Accounts with shared credentials are more vulnerable to hacking attempts. When multiple people know the same login details, the chances of those credentials falling into the wrong hands increase, potentially resulting in unauthorized access or complete account compromise.

How to safely give access to other users in Chekin.com

Chekin.com provides a secure way to grant access to your account through the Team Settings feature in the dashboard. From there, you can invite additional users and assign specific roles with different permission levels depending on their responsibilities.

Available roles in Chekin.com

Owner:
The main role of the account, with full access to all functionalities, including subscription management and the ability to cancel the account.

Manager:
A manager has access to all areas of the platform except subscription administration and account deletion. This role is ideal for a trusted team member who needs autonomy in property management without handling financial aspects.

Collaborator:
This role has similar restrictions to the manager but only has access to the reservations specifically assigned to them. It is perfect for team members who require limited access, such as assistants or staff handling specific bookings.

Assigning these roles ensures that each user has the appropriate level of access, keeping sensitive information secure and avoiding unnecessary exposure to critical account functions.

Conclusion

Protecting your Chekin.com credentials is essential to ensure the security of your data, the control of your properties, and the privacy of your guests. Using the built-in role assignment functionality is a safe and efficient way to collaborate with others without sharing your personal login information. By respecting these access levels, you minimize risks and ensure that each team member can only access the functionalities they need, keeping your account and guest information safe.

For more information, feel free to contact our support team at [email protected]