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Electronic Invoicing (E-Invoicing): How It Works.

Electronic Invoicing (e-invoicing) allows you to generate and submit official invoices directly to government tax authorities in a fully digital, compliant format. Many countries now require certified e-invoicing for both B2B and B2C transactions. Our system helps you automate this process and reduce manual work.

What Is Electronic Invoicing?

E-invoicing is the creation of invoices in a structured digital format that is automatically sent or made available to the tax authority’s official portal. This replaces paper or PDF documents for official reporting and ensures accuracy and transparency in tax collection.

Why Use E-Invoicing?

  • Compliance: Meet local tax rules and avoid fines for incorrect or missing invoice submissions.

  • Automation: No manual entry into government portals — invoices are created and sent from the booking.

  • Accuracy: Billing details are taken directly from reservation and guest data, reducing errors or rejected invoices.

  • Time savings: Invoicing is completed in seconds instead of manually processing each document.

How E-Invoicing Works in the System

1. One-Time Setup

Fill in your business details in the property settings:

  • Legal entity name

  • Address

  • Tax identification number (VAT, fiscal code, etc.)

  • Any country-specific fields

Once saved, all invoices will automatically use this information.

2. Collect Guest Billing Details

The guest form prompts guests to provide required billing information (e.g., VAT number, tax code, company name).
The system validates mandatory fields depending on the country’s rules.

3. Generate the E-Invoice

Open the reservation and review:

  • Payments

  • Charges and items

  • Optional manual items (e.g., tourist tax, late checkout fee)

Click Generate E-Invoice.
The system prepares the invoice in the official format required by the tax authority.

4. Automatic Submission and Tracking

After generation:

  • The invoice is securely submitted to the official tax portal

  • You can monitor the status directly on the booking:

    • Generated

    • Submitted

    • Delivered / Accepted

    • Rejected / Failed

If an error occurs, the system will display the reason so you can correct the data and resend.

5. Downloading and Sharing

You can download a PDF copy of the invoice at any time:

  • For your accounting records

  • To send manually to guests

  • Or access via API if configured

Configuration Options

  • Enable/disable e-invoicing per property

  • Custom invoice numbering (prefix + starting number)

  • Manual or automatic generation (e.g., on checkout or full payment)

  • Review step before sending

  • Announcements about submission errors or missing data

If you manage properties in multiple countries, each location can follow its own tax rules.