--- title: When is my deposit released? description: When is my deposit released? | Chekin Help Center --- [Skip to content](https://support.chekin.com/en/when-is-my-deposit-released-chekin-help-center#main-content) - [English](https://support.chekin.com/en/when-is-my-deposit-released-chekin-help-center) - [Čeština](https://support.chekin.com/cs/when-is-my-deposit-released-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/cuándo-se-libera-mi-depósito-centro-de-ayuda-de-chekin) - [Français](https://support.chekin.com/fr/when-is-my-deposit-released-chekin-help-center) - [Italiano](https://support.chekin.com/it/quando-viene-rilasciato-il-mio-deposito-centro-di-assistenza-chekin) - [Português](https://support.chekin.com/pt/when-is-my-deposit-released-chekin-help-center) English Show submenu for translations [More support](https://support.chekin.com/en/kb-tickets/new?hsLang=en) ![imagotype-new-chekin-landscape-2-1.png\]](https://support.chekin.com/hs-fs/hubfs/imagotype-new-chekin-landscape-2-1.png?width=100&height=40&name=imagotype-new-chekin-landscape-2-1.png) Open main navigation Close main navigation - - [English](https://support.chekin.com/en/when-is-my-deposit-released-chekin-help-center) - [Čeština](https://support.chekin.com/cs/when-is-my-deposit-released-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/cuándo-se-libera-mi-depósito-centro-de-ayuda-de-chekin) - [Français](https://support.chekin.com/fr/when-is-my-deposit-released-chekin-help-center) - [Italiano](https://support.chekin.com/it/quando-viene-rilasciato-il-mio-deposito-centro-di-assistenza-chekin) - [Português](https://support.chekin.com/pt/when-is-my-deposit-released-chekin-help-center) English Show submenu for translations - [More support](https://support.chekin.com/en/kb-tickets/new) - [Chekin website](https://chekin.com/) [Chekin website](https://chekin.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.chekin.com/en?hsLang=en) 2. [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) # When is my deposit released? When is my deposit released? ### When is my deposit released? Updated over 3 months ago In order to protect themselves, hosts may ask you during the online check-in to add your credit/debit card details: money will be blocked on your card until 1 week after the check-out. But how it works in details? Please pay attention to all the points below: 1 - During the online check in we ask you to add a credit/debit card in order to block a deposit on it. 2 - Once the card is validated, it **starts the pre-authorisation** to hold the money and you will notice in your bank account a negative movement (e.g.: -500€) [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/lbWsTuFgFuJ-68Myx5sVmF5RNiKJW2ujSDXoBeZzyhjLJW0AhNk_heGrHeFJxg-ZVRDiGXsc1BXvl0eji0Lyd2SwFt9cYbeTvHPYONc-VTFOt4i3_muSihL1POmOhAJTr_pC6l_MJ4peoaSXEoSZQ-2.png)](https://chekin-bc9fa61335b7.intercom-attachments-7.com/i/o/626515063/2fd7e7395ff898b7a91b2236/lbWsTuFgFuJ-68Myx5sVmF5RNiKJW2ujSDXoBeZzyhjLJW0AhNk_heGrHeFJxg-ZVRDiGXsc1BXvl0eji0Lyd2SwFt9cYbeTvHPYONc-VTFOt4i3_muSihL1POmOhAJTr_pC6l_MJ4peoaSXEoSZQLvCNpHmLe_qx05WaeewVj1_NHtxlqM7C0VhUYeyBQ?expires=1756713600&signature=fc69043089179298d47974114c5ecd491d5fb2e0a0b59c66fae0c3b60da66f9c&req=ciIhE8h7nYdcFb4f3HP0gLGCrClWDrUAf9u1cTVg0sszrw%2B9ZOn7yL21YmkT%0AGjqUvCzTzGBv6tlARQ%3D%3D%0A) 3 - This pre-authorisation will be **active for 7 days** and, if the check out has not yet taken place, a new amount will be blocked for additional 7 days. 4 - The **first authorisation is cancelled** before we create the new one but the release may not be reflected in your bank for a couple of days, so you may see 2 movements at the same time: don't worry, the previous one has already been released, it is just your bank that may show the release with some delay. Once the bank processes the release **the movement disappears:** don't expect so to see a positive movement (e.g: +XX€), what will happen is that the previous negative movement -XX€ will disappear from your account. 5 - We block money on the card until 7 days after the check-out, on that date we make the last release; even in this case if there is some delay it is due to the fact that your bank is still processing the release and will update the list of movements in your bank account maybe some days after. **IMPORTANT:** Some banks (e.g. Switzerland) only accept these types of transactions for one or two weeks, we recommend that you make sure that the deposit is captured a day or two before arrival to cover the entire stay. If you have a specific case please contact the support team: **[\[email protected\]](https://support.chekin.com/cdn-cgi/l/email-protection#2e5d5b5e5e415c5a6e4d464b454740004d4143)** Did this answer your question?😞😐😃 - [Getting Started](https://support.chekin.com/en/getting-started?hsLang=en) - [Integrations & iCals](https://support.chekin.com/en/integrations-icals?hsLang=en#main-content) - [PMS Integrations](https://support.chekin.com/en/integrations-icals?hsLang=en#pms-integrations) - [Police & Statistics](https://support.chekin.com/en/police-statistics?hsLang=en) - [Upselling](https://support.chekin.com/en/upselling?hsLang=en) - [Remote Access Integration](https://support.chekin.com/en/remote-access-integration?hsLang=en) - [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) - [Basic Features](https://support.chekin.com/en/basic-features?hsLang=en) - [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en#main-content) - [Stats connection](https://support.chekin.com/en/legal-requirements?hsLang=en#stats-connection) - [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) - [E- Invoicing](https://support.chekin.com/en/legal-requirements?hsLang=en#e-invoicing) - [First steps](https://support.chekin.com/en/first-steps?hsLang=en) - [Others](https://support.chekin.com/en/others?hsLang=en) - [Account](https://support.chekin.com/en/account?hsLang=en) - [Integrations](https://support.chekin.com/en/integrations?hsLang=en#main-content) - [PMS and Channel managers](https://support.chekin.com/en/integrations?hsLang=en#pms-and-channel-managers) - [Smart locks](https://support.chekin.com/en/integrations?hsLang=en#smart-locks) - [SDK](https://support.chekin.com/en/sdk?hsLang=en) - [Inbox](https://support.chekin.com/en/inbox?hsLang=en) [![chekin-imagotype-whitebg](https://support.chekin.com/hs-fs/hubfs/Logos/chekin-imagotype-whitebg.jpg?width=209&height=84&name=chekin-imagotype-whitebg.jpg "chekin-imagotype-whitebg")](https://chekin.com/) Copyright © 2025, Chekin