--- title: Sending Guest Data to Ertzaintza (required in El País Vasco, Spain) description: Sending Guest Data to Ertzaintza (required in El País Vasco, Spain) | Chekin Help Center --- [Skip to content](https://support.chekin.com/en/sending-guest-data-to-ertzaintza-required-in-el-país-vasco-spain-chekin-help-center#main-content) - [English](https://support.chekin.com/en/sending-guest-data-to-ertzaintza-required-in-el-pa%C3%ADs-vasco-spain-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/cómo-enviar-los-datos-de-tus-huéspedes-a-ertzaintza-obligatorio-en-el-país-vasco-españa-centro-de-ayuda-de-chekin) - [Português](https://support.chekin.com/pt/sending-guest-data-to-ertzaintza-required-in-el-país-vasco-spain-chekin-help-center) English Show submenu for translations [More support](https://support.chekin.com/en/kb-tickets/new?hsLang=en) ![imagotype-new-chekin-landscape-2-1.png\]](https://support.chekin.com/hs-fs/hubfs/imagotype-new-chekin-landscape-2-1.png?width=100&height=40&name=imagotype-new-chekin-landscape-2-1.png) Open main navigation Close main navigation - - [English](https://support.chekin.com/en/sending-guest-data-to-ertzaintza-required-in-el-pa%C3%ADs-vasco-spain-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/cómo-enviar-los-datos-de-tus-huéspedes-a-ertzaintza-obligatorio-en-el-país-vasco-españa-centro-de-ayuda-de-chekin) - [Português](https://support.chekin.com/pt/sending-guest-data-to-ertzaintza-required-in-el-país-vasco-spain-chekin-help-center) English Show submenu for translations - [More support](https://support.chekin.com/en/kb-tickets/new) - [Chekin website](https://chekin.com/) [Chekin website](https://chekin.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.chekin.com/en?hsLang=en) 2. [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en) 3. [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) # Sending Guest Data to Ertzaintza (required in El País Vasco, Spain) Sending Guest Data to Ertzaintza (required in El País Vasco, Spain) ### Sending Guest Data to Ertzaintza (required in El País Vasco, Spain) In this article we explain how to connect connect Ertzaintza to Chekin in order to send your guest stated data to the authorities. Updated over 5 months ago ### **Overview:** If you manage a vacation rental in the El País Vasco, Spain, in order to comply with the local regulations, is mandatory to send guest data to the Ertzaintza. Below is a simple guide on how to do it using Chekin. ### Steps to connect Ertzaintza to Chekin: **Step 1.** Login to your Chekin account and click on ´Properties´ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-34-58-7905-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454903472/9b94bf97ff44ff1709b5556d6b59/image.png?expires=1756713600&signature=8ebf2beceb2d5e281ddaabb75da26022ce940f01ea18424184ef356712da8748&req=dSQiEsB%2BnoVYW%2FMW1HO4zTKNM3qipmBbcZd8Yjk4Xd1Zrn9uItLa5sURyJet%0A8JR4A08Jo4sSo3zrrBI%3D%0A) **Step 2**. Select the property in question [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-35-04-6047-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454904009/9fbca62fb9f0abd993da14bf3110/image.png?expires=1756713600&signature=a8f96cace7713fbe7c8509b87109b4aed955f83b8f75632f4def39d8daaa27ac&req=dSQiEsB%2BmYFfUPMW1HO4zZe6TmdEuU2diuBQABRPjil4P%2BVXpwVRkVf%2FHHI0%0Ay0x15ogfVWizlFxQj4Q%3D%0A) **Step 3.** Select ´Legal´ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-35-09-2434-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454904688/15649e8a4bbe6fb20652b9402882/image.png?expires=1756713600&signature=e44dd5268703dfb5dff1fd552ffda38860b656094a3cef7cf596708a21cd3653&req=dSQiEsB%2BmYdXUfMW1HO4zTgZTSZvc0f%2BY942rz%2BO9%2BNLWOnS4JadoBapa3mS%0APqIsOfl9Q3sjMX7wlSU%3D%0A) ​**Step 4.** Activate the toggle [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/toggle-Sep-01-2025-07-35-13-8309-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454863729/afe4627227e159e4cd45976b60c0/toggle.png?expires=1756713600&signature=3f8b14a7653c3d094af935177d0b8085cd4818f0350715fb6200287a447703b7&req=dSQiEsF4noZdUPMW1HO4zfNa0oG1wOEiKtEy%2BazWGAJ9yrAYNnrK1BYqwAKD%0A%2FzIz%2BXW8H%2BTqWyQV0qM%3D%0A) **Step 5.** From the dropdown menu select Ertzaintnza [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-35-18-9590-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454908795/c6bf76f65cb152631205400fe8e9/image.png?expires=1756713600&signature=6e925a78e4100735d6b329597b745dea7f79ee52816d1b90766d051156c2f146&req=dSQiEsB%2BlYZWXPMW1HO4zeJJdXqbBgSl8yIN28VZzb59mm5Xx%2FAemNugEsyv%0AaWpSNCK2acu710zG03A%3D%0A) **Step 6.** Fill in the following username and password (these are the same credentials you use to login to your Ertzaintza account [here](https://www.ertzaintza.euskadi.eus/lfr/es/group/ertzaintza/a19/hotel-erregistroa)) and establishment ID [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/creds-4.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454913073/1cf5602ad2f720b70b450b255a41/creds.png?expires=1756713600&signature=e9c5e6708fd3b3e90872e47af92b24a7f200bd7e6e7306dc2fb2c32420a7fa7e&req=dSQiEsB%2FnoFYWvMW1HO4zf%2FwIsORSrzsWPaNkYHTI4aX100e3JRJAN5e5Nq6%0Abkh%2Bm4QJFXMvT%2Fqe4Jo%3D%0A) **Step 7.** Click ´Validate´ ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/validar-2.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454891482/1cf82acd5cf22d77a1599cb4605c/validar.png?expires=1756713600&signature=19a8eff26d0a15778b8e7ff620df0ab7c4e7bce99f4191801371bdfecaac3aad&req=dSQiEsF3nIVXW%2FMW1HO4zXLcWgpAjWXIuxeJiIk6YYiCi5OzpQf0m5TafelS%0A61PYptBf9j7DQ32mito%3D%0A) Your account has now been connected. ​ **NOTE:** The guest data is automatically sent to the authorities on the day of check-in around 19.00h UTC. If the guests register past this time, you will need to manually send the data by opening the reservation in Chekin and clicking SEND MANUALLY: [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/send-Sep-01-2025-07-35-34-1786-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1454866915/cca4577d0e0459986c3cc19aac1d/send.png?expires=1756713600&signature=937fec826d5edd2756207bcd906d482930173d6a9c6e8ebad7113d08059439bd&req=dSQiEsF4m4heXPMW1HO4zWNofPTdzL7iYPXfhg2oZz%2BbltrdmGrzzrJFcwD3%0AAuKVV1q3ayc8Z0yUh8A%3D%0A) Did this answer your question?😞😐😃 - [Getting Started](https://support.chekin.com/en/getting-started?hsLang=en) - [Integrations & iCals](https://support.chekin.com/en/integrations-icals?hsLang=en) - [Police & Statistics](https://support.chekin.com/en/police-statistics?hsLang=en) - [Upselling](https://support.chekin.com/en/upselling?hsLang=en) - [Remote Access Integration](https://support.chekin.com/en/remote-access-integration?hsLang=en) - [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) - [Basic Features](https://support.chekin.com/en/basic-features?hsLang=en) - [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en#main-content) - [Stats connection](https://support.chekin.com/en/legal-requirements?hsLang=en#stats-connection) - [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) - [E- Invoicing](https://support.chekin.com/en/legal-requirements?hsLang=en#e-invoicing) - [First steps](https://support.chekin.com/en/first-steps?hsLang=en) - [Others](https://support.chekin.com/en/others?hsLang=en) - [Account](https://support.chekin.com/en/account?hsLang=en) - [Integrations](https://support.chekin.com/en/integrations?hsLang=en#main-content) - [PMS and Channel managers](https://support.chekin.com/en/integrations?hsLang=en#pms-and-channel-managers) - [Smart locks](https://support.chekin.com/en/integrations?hsLang=en#smart-locks) - [SDK](https://support.chekin.com/en/sdk?hsLang=en) - [Inbox](https://support.chekin.com/en/inbox?hsLang=en) [![chekin-imagotype-whitebg](https://support.chekin.com/hs-fs/hubfs/Logos/chekin-imagotype-whitebg.jpg?width=209&height=84&name=chekin-imagotype-whitebg.jpg "chekin-imagotype-whitebg")](https://chekin.com/) Copyright © 2025, Chekin