--- title: Liveness Verification – What It Is and How It Works description: Liveness Verification – What It Is and How It Works | Chekin Help Center --- [Skip to content](https://support.chekin.com/en/liveness-verification-what-it-is-and-how-it-works-chekin-help-center#main-content) - [English](https://support.chekin.com/en/liveness-verification-what-it-is-and-how-it-works-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/verificación-de-prueba-de-vida-qué-es-y-cómo-funciona-centro-de-ayuda-de-chekin) - [Italiano](https://support.chekin.com/it/liveness-rilevazione-del-movimento-cosè-e-come-funziona-centro-di-assistenza-chekin) - [Português](https://support.chekin.com/pt/liveness-verification-what-it-is-and-how-it-works-chekin-help-center) English Show submenu for translations [More support](https://support.chekin.com/en/kb-tickets/new?hsLang=en) ![imagotype-new-chekin-landscape-2-1.png\]](https://support.chekin.com/hs-fs/hubfs/imagotype-new-chekin-landscape-2-1.png?width=100&height=40&name=imagotype-new-chekin-landscape-2-1.png) Open main navigation Close main navigation - - [English](https://support.chekin.com/en/liveness-verification-what-it-is-and-how-it-works-chekin-help-center) - [Español](https://support.chekin.com/es/knowledge/verificación-de-prueba-de-vida-qué-es-y-cómo-funciona-centro-de-ayuda-de-chekin) - [Italiano](https://support.chekin.com/it/liveness-rilevazione-del-movimento-cosè-e-come-funziona-centro-di-assistenza-chekin) - [Português](https://support.chekin.com/pt/liveness-verification-what-it-is-and-how-it-works-chekin-help-center) English Show submenu for translations - [More support](https://support.chekin.com/en/kb-tickets/new) - [Chekin website](https://chekin.com/) [Chekin website](https://chekin.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.chekin.com/en?hsLang=en) 2. [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) # Liveness Verification – What It Is and How It Works Liveness Verification – What It Is and How It Works ### Liveness Verification – What It Is and How It Works Liveness detection is a biometric verification technology that ensures the person undergoing the identity process is physically present. Updated over 2 months ago ### 🔍 Why is it important? - Increases security in online check-in and identity verification. - Prevents identity fraud using active facial recognition. - Ensures the guest is present and completing the process in real time. Increases security in online check-in and identity verification. Prevents identity fraud using active facial recognition. Ensures the guest is present and completing the process in real time. ### 🧑‍💻 When is it used in Chekin? Liveness verification can be enabled as part of the guest identity check process. It’s especially useful for properties or managers that need a higher level of security or must comply with specific regulations. ​ ### 💡 Common Use Cases - Property managers enable Liveness detection as a requirement before check-in. - The guest is guided through facial recognition and a liveness test. - The manager can access the full verification history through the dashboard. Property managers enable Liveness detection as a requirement before check-in. The guest is guided through facial recognition and a liveness test. The manager can access the full verification history through the dashboard. ​ ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-36-54-5074-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626835220/860bc9d2e03bbdc4a42ca51fc106/image.png?expires=1756713600&signature=791a2ca092c88545dcd5a8241056ed777305a721b7960b96eec5203e8d886d6d&req=dSYlEMF9mINdWfMW1HO4zfvl7UiMs%2FygWql49uZTDwhw%2B26POJ1k2UhNPVPu%0AtdIR%2BhcufUxa96ANJ8Q%3D%0A) ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-36-59-1122-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626836203/692bc3232aa6b07ffc13ef2ace7a/image.png?expires=1756713600&signature=fc85a47f34219f60700e6c1f2b6c879494ba200134f152cbc1fb7b32123d4e1f&req=dSYlEMF9m4NfWvMW1HO4zec%2FJ%2BVi5BJo7NAsL4RHxBGKcWBfamV0xy9AuK86%0AOqMOgramzXT2dIvbNW4%3D%0A) ### 📲 What does the guest experience look like? 1 - The guest receives a verification link and starts with a simple click. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-04-1698-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626848065/be9f5c63449fb9d1d89ad3297b39/image.png?expires=1756713600&signature=6ede6a08f5e77b8628851c660d07123a39d246672611c90f11e8a9e7925e9c84&req=dSYlEMF6lYFZXPMW1HO4zapKD2iqKvOnWob08IX2QHaqI%2BAL56iQ5Vmses2t%0AG6DfyrFjq4dFpvm1PBM%3D%0A) 2 - They are asked to scan or upload their identity document. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-09-2791-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626847431/7b350cb9cda7922759d6a30dc10f/image.png?expires=1756713600&signature=28328c57ef2df7f7b57490bf8e2ac9eeb0838017837a10b9b4ff4d6fc0585711&req=dSYlEMF6moVcWPMW1HO4zTpHiY4NpBacwmadvd6p0kiblPG4rahFzuwYPpzz%0AFjrcfbh043tyP9oroUw%3D%0A) 3 - The guest takes a photo of the front side of their document. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-14-3267-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626849675/db641940941b8062336921d2499b/image.png?expires=1756713600&signature=dd903335f83f2e2d89eee47e8c0816e50f61e82546493893494571bf35f553ce&req=dSYlEMF6lIdYXPMW1HO4zQlf6RSQXSlh4HT9%2Fx2G8yXdNbPL7nKD99F9vjUf%0A5LdTBKCBhRtZeGtIy7Y%3D%0A) 4 - The guest is asked to take a selfie. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-19-6488-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626856504/ce178907fb19f6d4f8f6101df9f5/image.png?expires=1756713600&signature=525599a52fc740d177fe43d418de7be8cefb77e35f7f78906d62db5a21ccba77&req=dSYlEMF7m4RfXfMW1HO4zfUCQvZOcA457%2B60uRVnKiNYJoT6ofG1JKS94NuA%0AZyzkeS7oU2TTKDYPzbI%3D%0A) 5 - First facial selfie capture. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-24-7904-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626858032/5d52d1ad4af21a75e119eaa81c88/image.png?expires=1756713600&signature=e02ec2127da11f99e27aebea9fbfc6d8f4ab33a029a49391e6f0eb3f047356ce&req=dSYlEMF7lYFcW%2FMW1HO4zQVTQYwS7tk5GFzNU0ssZcUY2%2FecJvJXkqx9N89A%0AtYsBC%2FBBu1gzkkWtDhM%3D%0A) 6 - Second facial selfie capture. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-29-7424-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626858566/34c98fb37c84c045f237c9c237c5/image.png?expires=1756713600&signature=7ba58e06479a9bf1a0ad9410b2d5a299ae24d0e6c95ec09b717023608d7844cb&req=dSYlEMF7lYRZX%2FMW1HO4zRtex0eQDuDd%2BNvaAJmG8VgekCMdQIAE%2F3TqQCol%0A7tWgE20j%2FyiWKIo6AJ4%3D%0A) 7 - Third facial selfie capture. ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-34-8032-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626860633/70fccaee0365db90204acde7e405/image.png?expires=1756713600&signature=77e5c7492b4358c961e7f62dbdca4d422d307545aa29b5512fbf6d8f4aac9bba&req=dSYlEMF4nYdcWvMW1HO4zZko5dNfwNEjenwe0d5DAr4UJxx64wplZcG%2BEFnq%0AOrk5QVMoWpmTU9k%2Fo5U%3D%0A) 8 - *Verification in progress screen.* ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-39-8174-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626862264/32db04155271908a712d66a1859c/image.png?expires=1756713600&signature=7e0b21f352b7d10cfdf15ce686124d2f0f3ca2c433e0cb0927d5ff4be6a7f773&req=dSYlEMF4n4NZXfMW1HO4zcoKRunq9Vo7aqnSx0pNYIFg%2BvY9KU%2BAzo3xwAr3%0AuKofk5IQcMirn8SDcoM%3D%0A) Now the process is completed successfully ​ ​ [![](https://support.chekin.com/hubfs/Knowledge%20Base%20Import/image-Sep-01-2025-07-37-45-2002-AM.png)](https://downloads.intercomcdn.com/i/o/x5wf1tbb/1626866908/940ab74ae5e870464251b5ebed20/image.png?expires=1756713600&signature=475a801b2edac390699bc2a01c2684861f524d68297801aa6c91cdf9639cf98d&req=dSYlEMF4m4hfUfMW1HO4zdiJtAlqc46YMjxjzxS57siu6KLlDjUgWa7w8bn1%0AfycnoBGB6GAWYVkz2R0%3D%0A) Did this answer your question?😞😐😃 - [Getting Started](https://support.chekin.com/en/getting-started?hsLang=en) - [Integrations & iCals](https://support.chekin.com/en/integrations-icals?hsLang=en#main-content) - 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