--- title: " INBOX: How to connect WhatsApp Business with Meta account? (English) " description: Inbox, unified inbox and AI Bot chat, whatsapp business --- [Skip to content](https://support.chekin.com/en/guide-inbox-how-to-connect-whatsapp-business-with-meta-account#main-content) - [English](https://support.chekin.com/en/guide-inbox-how-to-connect-whatsapp-business-with-meta-account) - [Português](https://support.chekin.com/pt/guide-inbox-how-to-connect-whatsapp-business-with-meta-account) English Show submenu for translations [More support](https://support.chekin.com/en/kb-tickets/new?hsLang=en) ![imagotype-new-chekin-landscape-2-1.png\]](https://support.chekin.com/hs-fs/hubfs/imagotype-new-chekin-landscape-2-1.png?width=100&height=40&name=imagotype-new-chekin-landscape-2-1.png) Open main navigation Close main navigation - - [English](https://support.chekin.com/en/guide-inbox-how-to-connect-whatsapp-business-with-meta-account) - [Português](https://support.chekin.com/pt/guide-inbox-how-to-connect-whatsapp-business-with-meta-account) English Show submenu for translations - [More support](https://support.chekin.com/en/kb-tickets/new) - [Chekin website](https://chekin.com/) [Chekin website](https://chekin.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.chekin.com/en?hsLang=en) 2. [Inbox](https://support.chekin.com/en/inbox?hsLang=en) #  INBOX: How to connect WhatsApp Business with Meta account? (English)  ## How to connect my WhatsApp Business in my Meta Account?  ### 1. Go to Chekin \> Inbox 1. Go to Connect WhatsApp Business. 2. Enter the phone number associated with your Meta account. 3. Click Connect WhatsApp Business again. ![](https://support.chekin.com/hs-fs/hubfs/image-png-May-13-2026-12-34-39-4816-PM.png?width=670&height=201&name=image-png-May-13-2026-12-34-39-4816-PM.png) ### 2. Log in with your Meta account You will be redirected to the Meta login page linked to the phone number. 1. Enter your Meta account password.   ![](https://support.chekin.com/hs-fs/hubfs/image-png-May-13-2026-12-34-53-0381-PM.png?width=670&height=220&name=image-png-May-13-2026-12-34-53-0381-PM.png) 💡Note: If you don't remember it, click Forgot Password to reset it. ### 3. Confirm identity 1. Click continue to verify your identity. 2. Meta will show a message explaining the connection to Chekin. 3. Click get started. ![](https://support.chekin.com/hs-fs/hubfs/image-png-May-13-2026-12-35-18-5582-PM.png?width=437&height=547&name=image-png-May-13-2026-12-35-18-5582-PM.png) ![](https://support.chekin.com/hs-fs/hubfs/image-png-May-13-2026-12-35-28-7239-PM.png?width=480&height=553&name=image-png-May-13-2026-12-35-28-7239-PM.png) ### 4. Fill in your business information (Part 1) 1. Select your Business Account. 2. Enter your Business Name. 3. Add your Business Website. 💡Note: If you don't have a website, you may paste your Facebook Page URL. 1. Select your Country. 2. Click Next.  ![](https://support.chekin.com/hs-fs/hubfs/image-png-May-13-2026-12-35-54-9495-PM.png?width=461&height=476&name=image-png-May-13-2026-12-35-54-9495-PM.png) ### 5. Fill in your business information (Part 2) 1. WhatsApp Business Account Name. 2. WhatsApp Business Display/Public Name. 3. Choose a Business Category. 4. Select your Business Timezone. 5. Add a Business Description (optional). 6. Your Website will auto-fill from the previous step. 7. Click Next. ### 6. Choose how you want to be identified when Sending Messages   **Option 1 — Using the Chekin-provided phone number (recommended for most users)** Select **Option 2**.   **Option 2 — Using your own phone number** Select **Option 1** ### 7. Verify the Phone Number 1. Enter the verification code you receive. 2. Click Next ### 8. Review Chekin Access Request 1. Click Confirm to allow Chekin to connect with your WhatsApp Business account ### 9. Wait for the Connection to Complete 1. This may take a few minutes. 2. Once completed, a confirmation screen will appear. 3. Click Finish. 4. WhatsApp Business is now connected. ### 10. Return to Chekin Dashboard 1. Click Continue. 2. You will be redirected to the Imbox. 3. Go to Settings to check the connection status. 💡Note: It can take a couple of hours for changes to propagate. You may see Pending at first. Once the status shows Completed, WhatsApp will be fully available inside the Imbox. - [Getting Started](https://support.chekin.com/en/getting-started?hsLang=en) - [Integrations & iCals](https://support.chekin.com/en/integrations-icals?hsLang=en) - [Police & Statistics](https://support.chekin.com/en/police-statistics?hsLang=en) - [Upselling](https://support.chekin.com/en/upselling?hsLang=en) - [Remote Access Integration](https://support.chekin.com/en/remote-access-integration?hsLang=en) - [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) - [Basic Features](https://support.chekin.com/en/basic-features?hsLang=en) - [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en#main-content) - [Stats connection](https://support.chekin.com/en/legal-requirements?hsLang=en#stats-connection) - [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) - [E- Invoicing](https://support.chekin.com/en/legal-requirements?hsLang=en#e-invoicing) - [First steps](https://support.chekin.com/en/first-steps?hsLang=en) - [Others](https://support.chekin.com/en/others?hsLang=en) - [Account](https://support.chekin.com/en/account?hsLang=en) - [Integrations](https://support.chekin.com/en/integrations?hsLang=en#main-content) - [PMS and Channel managers](https://support.chekin.com/en/integrations?hsLang=en#pms-and-channel-managers) - [Smart locks](https://support.chekin.com/en/integrations?hsLang=en#smart-locks) - [SDK](https://support.chekin.com/en/sdk?hsLang=en) - [Inbox](https://support.chekin.com/en/inbox?hsLang=en) [![chekin-imagotype-whitebg](https://support.chekin.com/hs-fs/hubfs/Logos/chekin-imagotype-whitebg.jpg?width=209&height=84&name=chekin-imagotype-whitebg.jpg "chekin-imagotype-whitebg")](https://chekin.com/) Copyright © 2025, Chekin