--- title: "Bulgaria: Unified Tourist Information System (ESTI)" description: "Bulgaria: Unified Tourist Information System (ESTI)" --- [Skip to content](https://support.chekin.com/en/bulgaria-unified-tourist-information-system-esti#main-content) - [English](https://support.chekin.com/en/bulgaria-unified-tourist-information-system-esti) - [Português](https://support.chekin.com/pt/bulgaria-unified-tourist-information-system-esti) English Show submenu for translations [More support](https://support.chekin.com/en/kb-tickets/new?hsLang=en) ![imagotype-new-chekin-landscape-2-1.png\]](https://support.chekin.com/hs-fs/hubfs/imagotype-new-chekin-landscape-2-1.png?width=100&height=40&name=imagotype-new-chekin-landscape-2-1.png) Open main navigation Close main navigation - - [English](https://support.chekin.com/en/bulgaria-unified-tourist-information-system-esti) - [Português](https://support.chekin.com/pt/bulgaria-unified-tourist-information-system-esti) English Show submenu for translations - [More support](https://support.chekin.com/en/kb-tickets/new) - [Chekin website](https://chekin.com/) [Chekin website](https://chekin.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.chekin.com/en?hsLang=en) 2. [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en) 3. [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) # Bulgaria: Unified Tourist Information System (ESTI) ## If you operate accommodation in Bulgaria, you are legally required to report guest and booking data to the Bulgarian authorities through ESTI (Unified Tourist Information System). This article explains what ESTI is, who must comply, and how to generate and submit the required data using our platform. ### What is ESTI? **ESTI (ЕСТИ)** is Bulgaria’s **Unified Tourist Information System**, managed by the Ministry of Tourism. It centralizes mandatory tourist and accommodation data and replaces manual reporting methods. Through ESTI, accommodation providers must submit: - Guest registration data - Overnight stay information - Monthly statistical reports Reporting is **mandatory** and must be done **electronically**. --- ### Who needs to report to ESTI? You must comply with ESTI if you operate in Bulgaria and provide: - Hotels - Guest houses - Apartments - Short-term rentals - Any accommodation offering **overnight stays** This obligation applies regardless of size or booking channel. --- ### **What data is reported?** Once ESTI reporting is enabled and configured, the system automatically prepares the required data, including: #### Property data - Official accommodation name - Accommodation Place Unit Number (UIN) - Floor and room identifiers - Average nightly price #### Guest & stay data - Guest names - Dates of stay - Number of nights - Identity document details (as required by law) You do **not** need to manually format files or track legal schemas everything is prepared according to ESTI requirements. --- ### Legal basis The obligation to report to ESTI is established by Bulgarian law: - **Tourism Act (Article 116, paragraph 5)** Requires accommodation providers to maintain guest registers and submit data electronically. - **Ordinance on the National Tourism Register (Decree No. 252 / 2019)** Confirms that tourism data must be submitted through ESTI. - **Official guidance from the Ministry of Tourism and municipalities** Clarifies that since **1 October 2019**, ESTI is the **mandatory reporting channel** for all accommodation providers. --- ### How to set up ESTI reporting #### Step 1: Complete required property settings Go to: **Property Settings → Legal →  (ESTI)** Fill in the following fields: - Accommodation Place Unit Number (official UIN) - Floor - Room number / identifier - Average nightly price (or fixed amount) ![](https://support.chekin.com/hs-fs/hubfs/image-png-Jan-08-2026-11-47-28-9808-AM.png?width=670&height=334&name=image-png-Jan-08-2026-11-47-28-9808-AM.png) **Then go to:** **Property Settings → Main** - Confirm the **property name** as it should appear in the ESTI CSV Once these fields are saved, all remaining required data will be collected automatically from bookings and guest details. --- ### Step 2: Generate the ESTI CSV file 1. Go to **Bookings** 2. Click **More** 3. Select **Export / Generate ESTI CSV (Bulgarian statistics)** 4. Select one or more Bulgarian properties 5. Choose the **reporting month and year** 6. Click **Generate / Create CSV** 7. Download the file when ready --- ### Step 3: Submit the file to ESTI Upload the downloaded CSV file directly to the ESTI portal: - [https://esti.tourism.government.bg](https://esti.tourism.government.bg) No additional formatting or manual adjustments are required. --- ### Why this matters Using automated ESTI reporting means: - ✅ Legal compliance with Bulgarian tourism law - ✅ Fewer errors and rejected submissions - ✅ No manual spreadsheets or duplicate work - ✅ Faster monthly reporting - ✅ Less administrative overhead for your team For front-desk and operations teams, compliance becomes a simple monthly task instead of a legal risk. --- ### Frequently asked questions #### Is ESTI submission optional? No. ESTI reporting is **mandatory** for all accommodation providers operating in Bulgaria. #### Do I need to submit data daily? ESTI collects daily operational data, but **file generation and submission is done monthly**. #### Can I submit data for multiple properties? Yes. You can generate a single CSV covering multiple Bulgarian properties. #### What happens if I don’t submit? Failure to comply may result in **penalties or sanctions** from local authorities. --- #### **Need help?** If you have questions about: - Property configuration - Missing fields - CSV generation - Submission errors Please contact our Support team we’re happy to help you stay compliant! - [Getting Started](https://support.chekin.com/en/getting-started?hsLang=en) - [Integrations & iCals](https://support.chekin.com/en/integrations-icals?hsLang=en#main-content) - [PMS Integrations](https://support.chekin.com/en/integrations-icals?hsLang=en#pms-integrations) - [Police & Statistics](https://support.chekin.com/en/police-statistics?hsLang=en) - [Upselling](https://support.chekin.com/en/upselling?hsLang=en) - [Remote Access Integration](https://support.chekin.com/en/remote-access-integration?hsLang=en) - [Premium Features](https://support.chekin.com/en/premium-features?hsLang=en) - [Basic Features](https://support.chekin.com/en/basic-features?hsLang=en) - [Legal requirements](https://support.chekin.com/en/legal-requirements?hsLang=en#main-content) - [Stats connection](https://support.chekin.com/en/legal-requirements?hsLang=en#stats-connection) - [Police connection](https://support.chekin.com/en/legal-requirements?hsLang=en#police-connection) - [E- Invoicing](https://support.chekin.com/en/legal-requirements?hsLang=en#e-invoicing) - [First steps](https://support.chekin.com/en/first-steps?hsLang=en) - [Others](https://support.chekin.com/en/others?hsLang=en) - [Account](https://support.chekin.com/en/account?hsLang=en) - [Integrations](https://support.chekin.com/en/integrations?hsLang=en#main-content) - [PMS and Channel managers](https://support.chekin.com/en/integrations?hsLang=en#pms-and-channel-managers) - [Smart locks](https://support.chekin.com/en/integrations?hsLang=en#smart-locks) - [SDK](https://support.chekin.com/en/sdk?hsLang=en) - [Inbox](https://support.chekin.com/en/inbox?hsLang=en) [![chekin-imagotype-whitebg](https://support.chekin.com/hs-fs/hubfs/Logos/chekin-imagotype-whitebg.jpg?width=209&height=84&name=chekin-imagotype-whitebg.jpg "chekin-imagotype-whitebg")](https://chekin.com/) Copyright © 2025, Chekin