In Colombia is mandatory for all accommodation establishments to register all national and international guests through the TRA System (“Tarjeta de Registro de Alojamiento”), as a measure to improve security and keep a record of statistical data by order of the MINCIT (Ministry of Commerce, Industry and Tourism).

Chekin has integrated TRA system to provide the automated registration of the your guest to the TRA system.

In this article we will show you how to set this up in Chekin so that you can streamline guest data reporting from tourist accommodations in compliance with national regulations.

Since we are using the “Group 1 : PMS providers method”, first you need to request a “PMS Token” from the MINCIT (Ministry of Commerce, Industry and Tourism) website, that is required to make the connection.

Additionally to the PMS token, you will also require your RNT number.

1 - Login to your Chekin dashboard and click on Properties, then click on the property you would like to activate TRA on.

2 - Click on ´Legal´ in the left hand menu.

3 - Click the toggle to activate Statistics.

4 - Some fileds will appear after you activate the tool, yo need to complete them to establish the connection.

5 - Once you retrieve the token from your email, add it in the ´TRA Authorization Token´ field and click validate.

Is the report is being sent in the currency of the PMS?

This information comes from the PMS from this parameter to be synced iva api:

and in this case we would send to TRA: "costo": 100.0

If the guest fill out the form today but the check in is in 2 weeks, when is the report sent? The day of the check in or the day when they fill out the form?

Data is sent on the day of check-in at 19:00 (UTC)

If a guest makes a mistake while filling out the form, is there a way to update the information and resend the report?

At the moment there is no possibility to update data already sent to TRA. Any mistakes has to be detected from the host before the auto sending at 19:00 UTC of check-in date.

If a report fails to send due to a connection issue on the SIRE or TRA platform, can the hotelier resend it manually? How many times does the system automatically attempt to resend it?

Yes, we have a button called send manually in the reservation in Chekin so they can try in case of error of the automatic registration. At the moment there is only 1 automatic attempt, at 19:00 UTC of check-in date.

If a guest arrives late and doesn't fill out the form, can the hotelier complete it the next day and submit it with the actual check-in date?

Yes, user can send the data at a later date. Registrations always use the check-in date of the booking as the value used in the TRA registration no matter when is sent.