Branded guestapp

How to activate Branded Guestapp tool in Chekin to customize your GuestApp with you Company brand

Updated over a week ago

Having a customised check-in platform that includes your company branding will lead to greater reliability and an increase in the percentage of guests who check in online. By being more reliable for the guest, it is easier for them to feel confident to provide their personal details through the online check in process.

Activating Branding

To activate this tool you need to access the Chekin dashboard and look for the "properties" section. Once there, click on one of your properties and access the "Branding" tool.

Note: you can activate this tool in the settings tab too

If you have not added a payment method to your account, the following popup will display. Branding is a paid feature, therefore you will need to register a payment method to enjoy its usage.

Note: even if you have not yet added a payment method, the system will let you configure the tool but will not allow you to use it until you have added a payment method and added it to your subscription.

Setting up and customizing Branding

To start applying your personalized branding, you will have to start by clicking on "create new template".

A configuration menu with two tabs will open, one to set the general features such as site settings and the other one to define the design. Let's look into the general configuration.

General configuration

The general configuration consists of 4 different parts that we are going to detail step by step.

1. Template name & properties selection: here you will have to give the template a name (to differentiate it from others you create) and select which properties are going to have that design.

Note: the name is internal and you will have a count of how many properties are using this desing

2. Site settings: This section is divided into three different processes that we will detail one by one.

  • Site Tittle: corresponds to the name that guests will see when they open the web page, in this example the name is "Online check-in" but we are going to change it to "Branding Guide".

  • Favicon: is the icon that appears next to the site name, this is only visible when you open it from a computer, from a mobile phone you always see the padlock icon.

  • Domain: in this case the domain would be the URL that the guest will see when accessing the link and we have three different types: base domain, Chekin subdomain, Custom domain.

    • Base domain: this will be Chekin's default URL "guest.chekin".

    • Chekin subdomain: with this option you can include your company's domain to appear as part of the URL "brand.chekin".

    • Custom domain: this last option allows you to make the domain completely your brand's domain, following the example, it would be "". This one requieres to connect your website domain through your web hosting service DNS.

3. Navigation tittle: here you can choose how you want the title to look when the link is opened, you also have three different customisation options:

  • Property name only

  • Logo

  • Logo + property name.

4. Splash screen: this is the last general step. Here, you can customize the loading screen (colors, logos...)

TIP: during the general configuration of the tool, you will always have a modal on the right-hand side that will allow you to see at any time how the changes you are applying when creating your template are displayed.

Style configuration

In the Style section, there are 4 configuration options where you can adapt the guestapp to the touch and feel of your brand.

1. Branding and color palette: in this section you are going to choose the main colours of your guestapp that will be part of the call to actions, navigation elements and icons. However you can configure the background and borders colors. On the right side, you have a live preview.

2. Navigation menu: this part allows you to configure the colour you want for the sidebar menu of the guestapp. As in the previous section, you have a live preview of your branded guestapp.

3. Buttons: to make everything look more harmonious and aligned with your branding, you can also change the colour of the main buttons. In addition, you can style the button corners to match your branding.

4. Font: Finally we have the text font, where you can choose from some designs from Chekin. You can also upload a different ones if your brand font is different.

Here is a preview of how our guestapp would look like with the example we have used to show the configuration of the tool.

Mobile GuestApp

Website GuestApp

End of the setup

Once you have finished configuring the template and saved it, you will be able to see it in the templates section, along with any other templates you have created. There you can choose one of those templates to assign to a property. Also from there you have access to a quick menu with several buttons.

  1. Rename: allows you to modify the name of a template, useful if you have several different templates.

  2. Edit template: allows you to make changes to the template, useful in cases where you have changed a colour tone to a darker one, a new text font or similar.

  3. Duplicate template: very useful when you want a new template very similar to the one you already have and you only want to make small changes, so you only have to make changes in that specific part you want for your second template.

  4. Manage properties: allows you to quickly assign a template to properties that have no template assigned to them.

  5. Delete template: if you no longer need a template, you can delete it using this button.

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