KeyCafe Integration
Updated over a week ago

Quick Guidde

Connect with KeyCafe

You can connect your Chekin account with KeyCafe in the Remote Access tab of your property

1. Go to "properties" in your dashboard

Go to

2. Select your property

Select your property

3. Go to "Remote Access" tab and activate it

Go to

4. Click "Upgrade to premium"

Click on the "Upgrade to premium" option.


5. Select "KeyCafe" in the dropdown


6. Click "Next"

Click on the "Next" button.


7. Add your API Key

Add your API Key

8. Go to KeyCafe website

Click on the "Generate Key" button.

Go to KeyCafe website

9. Copy your API key

Copy your API key

10. Go back to Chekin

Add your API key and click next to connect Chekin and Keycafe

Go back to Chekin

11. Now you can add your doors

Click on "Add door" in the Remote Access tab.

12. Add your door

Choose the type of door and connect the external ID of the corresponding door.

Note: if you have a hotel type account, you have the possibility to add a common door and several private doors linked to your spaces.

This allows you that if you have a general access door, the system generates that door for all your bookings and that each private door has its own access that is only created for bookings assigned to that space.

For example, if you have a reservation in room 10, it generates the key for the common door and the private key for door 10; if you have a reservation in room 5, it generates another key for the common door and the corresponding key for space 5.

13. Add instructions to the message

You can add access instructions for your guests to receive along with the keys.

14. Choose when you want the keys to be sent to your guests

Among the different sending options you can program the one you prefer to send the keys to your guests, the most recommended would be "all guests have been registered".

Did this answer your question?