Updates on Submitting Data to SES Hospedajes
You will no longer need to send your guests' data to the Guardia Civil or the Policía Nacional Webpol. Now, communications must be sent to SES Hospedajes application of the Ministry of the Interior.
This change does not apply in the Autonomous Communities of the Basque Country and Catalonia, based on regulations published by the Government of Euskadi and the Generalitat. In these territories, you should continue submitting your guests' data and bookings to the Mossos or the Registro Hotelero de la Ertzaintza.
Additionally, the amount of data to be collected has increased considerably, including not only the personal details of guests but also information about bookings. Furthermore, highly sensitive data is now required, such as payment methods, amounts, bank card numbers, or bank account numbers.
This regulation requires the data of all guests, including those under 14 years old.
Enable SES Hospedajes Web Service
If it's the first time you create an account for SES Hospedajes, you will have to complete the account creation setup in the same SES hospedajes page.
NOTE:
The obligation to report guest information to SES Hospedajes falls on the person responsible for the operation of the accommodation.
Only one account needs to be created; if you have more than one property, you must add all of them to the same account.
In order to connect Chekin to your SES.Hospedajes platform you need to enable the "web service" option for your account. To do so follow the below steps:
1. Visit the SES Hospedajes page.
2. In the table look for "Acceso al registro de establecimiento y entidades" and click in the "@" button in the "Acceso" column.
3. Search for the "Mis datos registrados" and click in the button.
4. Here's you'll see your account data, find the checkbox ad the end of the form for "send communications via web service"
5. Check this box and save the changes.
After saving, you will receive and email from "[email protected]" with the credentials required to connect Chekin with your SES.Hospedajes account.
The message that you will receive once you have completed the SES.Hospedajes registration will look like this:
The information highlighted in yellow it's the data you need to add in Chekin in order to establish the connection:
"Código de arrendador"
"Código de establecimiento"
"Usuario"
"Contraseña"
Note: This user and password generated by the SES Hospedajes system helps to make the connection with Chekin and it's different from your user and password used for the login in the SES system.
Connect your SES account in Chekin
Once you have created your SES Hospedajes account and activated the web service, you are ready to make the connection in Chekin. To connect you account:
1. Log in to your Chekin dashboard.
2. Navigate to Properties and select the property you would like to connect SES to.
3. Click on Legal.
4. Activate the Police Connection and select SES Hospedajes from the dropdown menu.
5. Fill out the the required data and click the "validate" button. If the credentials are correct it will complete the validation as success.
| The mapping of fields compared to the data received by emails is the following:
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IMPORTANT: You must add the username that appears in the email with a "WS" at the end. If you have changed your password in SES, you have to use the last one you added in their system.
6. Lastly, select the "Payment type" value and click "SAVE"
Payment type is a data required for all reservations sent to SES Hospedajes, this dropdown here is used as a default value for all your reservations in order to save time by choosing the most common payment method.
Now your account is connected with Chekin!
IMPORTANT! If after filling out the above information in Chekin, your are receiving an error, please follow the below steps.
1. Log back into SES HOSPEDAJES account and click on "Acceso al registro de establecimiento y entidades" and click in the "@" button in the "Acceso" column.
2. Untick the ´Envío de comunicaciones por servicio web´ box and save the changes. THEN tick it again and save changes again. This will trigger a NEW email to be sent to you from SES HOSPEDAJES with a new username and new password.
3. Check for this email, in your email account that you have saved here:
4. Once you have received this email, complete the above steps again (under ´Connect your SES account in Chekin´) and make sure to add the new username and password to Chekin and save the changes.
5. If after saving changes you are still receiving an error, please contact our Support department at [email protected]