When you initially enter an online check-in or login to your Dashboard, you will be prompted to enable your camera and mic for use during a call.
Please make sure to select Allow.
Re-enable a blocked camera
If your camera is blocked in Microsoft Edge or if you blocked the access by accident, follow the next steps re-enable the access.
1 - Tap the lock icon located near the down left side of the browser bar.
2 - Then, you have to select the "blocked" button near the right side of the camera icon.
3 - It will change to "allowed" aotuomatically when you push it.
4 - Go back and refresh the page.
Note: It's important to refresh the page to see the changes effective.
That's it! You should have the camera up an ready.