All Collections
Allow camera access in Firefox (Mobile/Tablet)
Allow camera access in Firefox (Mobile/Tablet)

How to allow camera access on Android or iOS devices.

Updated over a week ago

When you initially enter an online check-in or login to your Dashboard, you will be prompted to enable your camera and mic for use during a call.

Please make sure to select Allow.

Re-enable a blocked camera

If your camera is blocked in Microsoft Edge or if you blocked the access by accident, follow the next steps re-enable the access.

1 - Tap the lock icon located near the down left side of the browser bar.

2 - Then, you have to select the "blocked" button near the right side of the camera icon.

3 - It will change to "allowed" aotuomatically when you push it.

4 - Go back and refresh the page.

Note: It's important to refresh the page to see the changes effective.

That's it! You should have the camera up an ready.

Did this answer your question?