Welcome! We are glad you have opted for our solution! This is a quick guide to show you how to connect your OwnerRez account to Chekin!

Take a look also at the OwnerRez support doc so you won't miss a thing about the integration!

In order to connect OwnerRez to CheKin please follow these steps:

1 - Visit CheKin registration page and select the type of accommodations you have in your OwnerRez account:

2 - After this, select the number of accommodations or rooms you manage via OwnerRez and click on NEXT.

3 - You will be asked if you use any PMS or Channel Manager, select OwnerRez and click on NEXT:

4 - Add the email of your OwnerRez account and click on “CONNECT WITH OwnerRez”. Make sure you are already logged in in your account.

Then you will be asked to choose the credentials for your account. Once you click on CONNECT the registration will be completed and the sync with your OwnerRez account will start. Click on Login to enter for the first time your Chekin account

We made a whole guide dedicated to the set up of your account after the integration. If you want to check it out, you can do it here:

Onboarding

Once you connect to CheKin you have a trial period of 2 weeks where you can register all the guests you receive in your accommodations.

When the trial ends, you need to complete your subscription to continue using the service. You can do this from the Billing section of your CheKin dashboard:

In order to subscribe after the trial, simply click on “Subscribe” and follow these steps:

Once you have an active subscription and a valid payment method, your subscription will automatically renew at the end of the period. You can change between monthly and yearly subscription whenever you want, and any changes in the number of active rooms or properties will automatically update your subscription so CheKin will charge you only for the active properties or rooms during the corresponding period. In the Billing section you can also check past invoices.

You can cancel your CheKin subscription at any time you want, by going to the Billing section of your dashboard and clicking on “Cancel Plan”:

This will stop your account from renewing automatically, but you will be able to access it until the end of the paid period.

If you have any doubts or find issues along the process, you can easily get help from your dashboard by clicking on “Help” at the top banner. You have 2 options: visit our help center or chat with us. You can also use the chat by clicking in the icon on the bottom right corner:

Also, you can send an email to [email protected]

In the table below you can see what data is synchronised between both platforms and what you can expect from the integration once you have created your account.

Unfortunately not, the connection with OwnerRez requires to create a new CheKin account. So download all the documentation from the old one and then connect to CheKin via OwnerRez. Contact us in order to delete your former account.

All your OwnerRez bookings will be synced in your CheKin account, so you don’t need to generate them again!

All your OwnerRez bookings are updated in your CheKin account every 3 hours.

For this integration we don’t send the online check-in link back to the PMS.

For this integration we don’t send guests data back to the PMS.

Yes, we also have a mobile app you can download from these links:

iOS:

https://apps.apple.com/bs/app/chekin-lite/id1466604339

Android: https://play.google.com/store/apps/details?id=com.chekinlite.app&hl=es&gl=US

The app is only for managing reservations and registering guests. All your properties and account settings, as well as the documentation and billing information of your account can be managed from the online Dashboard.