If you're using Avantio as your main Property Management System, you can connect your Avantio account with Chekin to automatically import reservations with all it's data.

This is a quick guide to help you connecting your Avantio account to Chekin and set up the basics.

To connect Avantio to Chekin you have to create a new account.

Note: if you already have a Chekin account created, please contact support for further assistance.

1 - Go to the Chekin registration page and complete the basic information and click continue:

2 - Complete the property info required and select Avantio in the list of PMS. Click Continue.

3 - Next, add your Avantio username and password and click on Connect with Avantio button to start the connection process.

Where you can get those Avantio credentials from?

Once you click on "Connect with Avantio" you will be redirected to Chekin's dashboard where you will see how the information from your Avantio account it's being added to your Chekin account.

Note: Property and reservation import could take a couple of minutes to finalize.

When adding a guest in Chekin either via the dashboard or the online check-in, the basic guest data will be also reflected on your Avantio account.

Only the following data is sent to your Avantio account:

Regarding the age of the guests, in order to have more control over what is considered a baby, child or adult - for any reason as tourist taxes, fees, registration requirements, it is highly important that you configure in Avantio the ages of what each of these groups is considered. Important: This configuration is NOT done in Chekin, but in Avantio directly.

The "default" setting in our system is:
- from 0 - 2 years old = baby
- from 3 to 14 years old = child
- from 15 upwards = adult

However, this is not written in stone, each client is able to configure these settings depending on their business model, their country, etc. For example, we have quite a few clients that set the children age directly from 0 to 12; and others elevate the children age up to 17 years old because of the tourist tax regulations in their countries (for example France).

We highly recommend you double check that the configurations for babies, children and adults make sense with local legislation.

To find the guest data in the Avantio dashboard, go to List of bookings > Bookings, and select any booking.

In the DATA tab, you will find all registered guest data this way:

If I have the Avantio check-in module and want to work with Chekin, what should I do with the Avantio check-in?

On the technical level, it is not possible to run two check-in processes at the same time. Nonetheless, there's an effortless way to switch from the Avantio check-in module to Chekin.

Avantio check-in is a module. That means it can be activated or deactivated at any time. Therefore, if you wish to work with Chekin’s check-in online assure to request deactivation of Avantio Check-in module to the Avantio Support team.

Can I send door lock codes generated in Chekin from Avantio?

One of the coolest things of this integration with Avantio is that actually, if you have the feature Remote access activated in Chekin, we will send back to Avantio a link that redirect to a landing page with the codes of the doors that we generate automatically for you.

How to set the codes sending from your Avantio messagging hub? You have to use Harmony, where you can set conditions of codes sending:

Before doing that it is important that you configure an email "template", which in the picture is named as "Booking paid" and in that email template of course you have to include the link of virtual keys.

In order to configure the booking template you actually have to go to the section "Templates":

Then do the following:

3. Select then electronic lock

4. Add an option in the field "Insert after"

5. Then click on orange button ADD

Always consider that the URL of the virtual keys can't be viewed until the moment the email for booking confirmation is sent, and you can actually see it within the reservation itself in the section "messages" once the email is sent.