If you are using the scanner feature on any of Chekin services for the first time on a Microsoft Edge browser, you need to allow the access of the camera.

When Microsoft Edge ask that Chekin wants to use your camera, click "Allow"

Important: If you select "Block" you won't be able to use the camera and will have to complete the personal data manually and you won't able to complete the identity verification.

If your camera is blocked in Microsoft Edge or if you blocked the access by accident, there's a few steps you'll need to take in order to re-enable the use.

1 - Click the "camera" icon located near the right side of the browser bar.

2 - Change the selection to "Always allow... access your camera"

3 - Click the button Done.

4 - Refresh the page.

Another alternative is to:

1 - Click the "lock" icon located near the left side of the browser bar.

2 - Click the dropdown menu next to camera.

3 - From the options, select Allow.

4 - Refresh the page.

That's it! You should have the camera up an ready.

Note: It's important to refresh the page to see the changes effective.