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Allow Access to Camera in Firefox
Allow Access to Camera in Firefox

How to enable the camera access in Firefox browser and how to restore it in case is blocked

Updated over 2 years ago

If you are using the scanner feature on any of Chekin services for the first time on a Firefox browser, you need to allow the access of the camera.

When Firefox ask for the first time if you allow to use the camera click "Allow"

Firefox camera allow

Important: If you select "Don't Allow" you won't be able to use the scanner and will have to complete the personal data manually.


Re-enable a blocked camera

If your camera is blocked in Firefox or if you denied the access by accident, there's a few steps you'll need to take in order to re-enable the use.

  1. Click the "lock/camera" icon located near the left side of the browser bar, to open the options.

  2. In the "Permissions" section, search for the "Use the camera" permission.

  3. Click the X button next to the "Blocked" or "Blocked Temporarily" text.

  4. Refresh the page to see the changes

After that Firefox will ask again if you want to allow the use of the camera, make sure to click "Allow".

Firefox camera unblock

That's it! You should have the camera up an ready.

Note: It's important to refresh the page to see the changes effective.


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