All Collections
Others
Allow Access to Camera in Chrome
Allow Access to Camera in Chrome

How to enable the camera access in Google Chrome browser and how to restore it in case is blocked

Updated over a week ago

If you are using the scanner feature on any of Chekin services for the first time on a Chrome browser, you need to allow the access of the camera.

When Chrome ask you to use the camera click "Allow"

Allow camera chrome

Important: If you select "Block" you won't be able to use the camera and will have to complete the personal data manually and you won't able to complete the identity verification.

Re-enable a blocked camera

If your camera is blocked in Chrome or if you blocked the access by accident, there's a few steps you'll need to take in order to re-enable the use.

  1. Click the "lock" icon located near the left side of the browser bar.

  2. Click the dropdown menu next to camera.

  3. From the options, select Allow.

  4. Refresh the page.

Unblock camera access chrome

That's it! You should have the camera up an ready.

Note: It's important to refresh the page to see the changes effective.


Looking for another browser?

Did this answer your question?