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Liveness Verification – What It Is and How It Works

Liveness detection is a biometric verification technology that ensures the person undergoing the identity process is physically present.

Updated this week

🔍 Why is it important?

  • Increases security in online check-in and identity verification.

  • Prevents identity fraud using active facial recognition.

  • Ensures the guest is present and completing the process in real time.

🧑‍💻 When is it used in Chekin?

Liveness verification can be enabled as part of the guest identity check process. It’s especially useful for properties or managers that need a higher level of security or must comply with specific regulations.

💡 Common Use Cases

  • Property managers enable Liveness detection as a requirement before check-in.

  • The guest is guided through facial recognition and a liveness test.

  • The manager can access the full verification history through the dashboard.



📲 What does the guest experience look like?

1 - The guest receives a verification link and starts with a simple click.


2 - They are asked to scan or upload their identity document.


3 - The guest takes a photo of the front side of their document.


4 - The guest is asked to take a selfie.


5 - First facial selfie capture.


6 - Second facial selfie capture.


7 - Third facial selfie capture.


8 - Verification in progress screen.


Now the process is completed successfully

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